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What is Job Performance?

Job performance

Job performance or work performance refers to how effective the employees execute a job or task they are assigned. The performance of employees is a key factor for success to any organization as it helps to improve productivity and profitability. There are various factors that can influence job performance at workplace such as motivation, skills, knowledge, abilities, experience, work tools, training & development and company's culture. The employers always strive to improve performance of their employees so as to increase the output and maximize profit. Through performance assessment employers can identify training needs and the areas that require improvement in terms of knowledge, skills and abilities which can also help them to plan for training and development programs so as to fill the training gaps. Performance also depends on employees motivation, the motivated employees are usually more likely to be engaged and perform their job better than unmotivated employees. To boost working morale and motivation, employers may offer rewards and create good working environment for their employees.

Two scholars Hackman and Oldham developed a theory that based on the idea that the task itself is a key to employee's motivation. Whereas they proposed five characteristics of a motivating job (known as "job characteristics model") which are skilled variety, task identity, task significance, autonomy and feedback. In this case, a job should be enriched with various motivators and varieties in order to raise employees motivation and performance at workplace.


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